Website and CRM Certificate Program , Vancouver | Surrey
Our Next Session Starts on April 28th, 2025
Launch Your Career in Website Management and CRM
The Website and CRM Certificate at Cumberland College prepares you for entry-level roles in the dynamic field of website maintenance and customer relationship management. You’ll gain the essential skills needed to manage, optimize, and troubleshoot websites, implement SEO strategies, and build automated marketing campaigns. Learn how to ensure websites run smoothly, remain user-friendly, and support business growth—all while mastering the digital tools employers are looking for.
Study Online or In-class depending on your learning needs
Why Choose the Website and CRM Certificate?
- Graduate in just 17 weeks
- Participate in building professional websites with industry-standard tools
- Learn the fundamentals of CRMs and marketing automation
- Optimize websites for search engines with SEO’s best practices
- Access flexible learning solutions: in-class, online, or blended
- Graduate with confidence, ready for exciting roles in website management, marketing automation, and digital marketing

Career Opportunities
Graduates of the Website and CRM Certificate program are prepared for a number of roles, such as:
- Webmaster
- Marketing Web Developer
- CRM Specialist
- Marketing Automation Specialist
- Email Marketing Specialist
Fill out this form to get more information
Learn about our courses, career opportunities in digital marketing & more!
What You Will Learn
This 330-hour program of learning is delivered in just 17 weeks, giving you the comprehensive knowledge and the practical skills to participate in building, growing, automating and managing websites and CRM systems. The program includes the following specialized courses
Marketing Automation (90 hours)
Learn how to design and execute automated marketing campaigns that drive leads and sales. This course provides a complete overview of marketing automation tools and techniques, including contact segmentation, lead scoring, and performance tracking.
Key skills:
- Understand the role of marketing automation in digital strategies
- Design and build automated workflows
- Manage contact databases and segmentation
- Measure campaign performance through dashboards and reports
- Implement email marketing, live chat, and social media automation
Hands-on projects:
- Develop a user journey and lead scoring system
- Build a multi-channel automated marketing workflow
- Create a comprehensive marketing automation measurement plan

Basic HTML Programming (120 hours)
Gain essential web development skills with a focus on HTML and content management systems. You’ll learn to build websites from scratch, customize WordPress sites, and create email templates that support marketing campaigns.
Key skills:
- Write and edit HTML code for web publishing
- Build responsive, user-friendly websites
- Work with content management systems (WordPress, Joomla, Drupal)
- Design and implement forms, tables, and multimedia content
- Apply best practices for UX and growth-driven design
Hands-on projects:
- Design a complete website based on a business brief
- Build and test responsive web pages
- Customize websites across multiple CMS platforms

Search Engine Optimization (120 hours)
Become proficient in optimizing websites to improve visibility on search engines. This course covers keyword research, on-page and off-page SEO, technical SEO, and local SEO strategies.
Key skills:
- Conduct keyword research and SEO audits
- Optimize website content for search engines
- Implement link-building strategies
- Analyze SEO performance through analytics tools
- Apply mobile, voice, video, and international SEO best practices
Hands-on projects:
- Complete a full SEO audit of a live website
- Write an SEO-optimized blog post and content strategy
- Design a link-building and local SEO plan

Whether you’re just beginning your English journey or looking to strengthen your skills for work, study, or everyday life in Canada, our English Communication program is designed to help you reach your goals.
You’ll focus on real-world communication — building confidence in speaking, listening, reading, and writing through practical, interactive lessons tailored to your level.
Not sure where to start? Take our free English Level Test today and find out which class is right for you!

Program Format & Schedule
- Duration: 17 weeks
- Total hours: 330 hours
- Delivery mode: In-Class, online, or blended
- Graduate ready for exciting roles in the growing field of social media
Admissions Requirements
To enroll, applicants must meet the following criteria:
- Secondary school diploma (BCGrade 12 or equivalent) OR
- Be 19 years of age or older as to apply as a mature student with relevant experience
English proficiency is required for all applicants whose first language is not English, unless they completed 3 years of post-secondary education in an English taught program in Canada. Accepted tests include:
- IELTS: minimum score of 5.5 in each of the 4 bands
- TOEFL iBT: 46
- CELPIP: 5
- PTE: 59-75
International candidates and mature applicants may be required to provide additional documentation.

Tuition
Item | Canadian Students | International Students |
---|---|---|
Registration Fee | $250 | $250 |
Materials Fee | $100 | $100 |
Tuition | $5940 | $8250 |
Total | $6290 | $8600 |
Financial assistance and payment plans may be available. Contact us for details.
Why Study In Surrey?
Surrey is a growing city full of cultural diversity, with several affordable housing options and abundant employment opportunities. It is also connected to the Skytrain transit system, making it the perfect location for ambitious students to learn and launch their careers in an ever-evolving field.
Join the welcoming, inclusive Cumberland College community as you gain the skills you need to further your studies, your career, and your integration to Canadian society.
Tuition Fees
- Program fees: $16,200
- Application fees: $250
- Course Materials: $300
- Tuition Refund Policy
What Our Graduates Are Saying



Frequently Asked Questions
If you’re looking to boost your career development with these sought-after skills, then career-focussed training is your first step. Our rigorous digital marketing diploma program will provide you with the theoretical knowledge and practical skills you need to be eligible for general digital marketing positions.
Our Digital marketing diploma program is taught over the course of 45 weeks or 900 hours.
Digital marketing is rapidly growing and evolving, creating new and exciting career opportunities for those with strong digital skills. Digital marketing careers are dynamic, interesting, competitive salaries, and opportunities to be creative.
Yes, digital marketing jobs are still in high demand. 4 in 10 marketing jobs now require digital skills, a number that is only expected to rise as promotional activity increases online.
The digital marketing diploma program will also equip you with key skills and insight, preparing you to work at advertising, marketing, and public relations agencies. Cumberland College graduates can find work in the following fields: social media, web design and development, marketing, paid media and advertising, google analytics.
Explore our Courses
- All
- Coding/CRM
- Marketing and Advertising
- SEO/Analytics
- Social Media
Ready to Get Started?
Digital Marketing Diploma
Learn the skills within a rapidly growing industry
with expanding career opportunities!