Website and CRM Certificate Program , Vancouver | Surrey
Our Next Session Starts on September 8th, 2025
Launch Your Career in Website Management and CRM
The Website and CRM Certificate at Cumberland College prepares you for entry-level roles in the dynamic field of website maintenance and customer relationship management. You’ll gain the essential skills needed to manage, optimize, and troubleshoot websites, implement SEO strategies, and build automated marketing campaigns. Learn how to ensure websites run smoothly, remain user-friendly, and support business growth—all while mastering the digital tools employers are looking for.
Study Online or In-class depending on your learning needs
Why Choose the Website and CRM Certificate?
- Graduate in just 17 weeks
- Participate in building professional websites with industry-standard tools
- Learn the fundamentals of CRMs and marketing automation
- Optimize websites for search engines with SEO’s best practices
- Access flexible learning solutions: in-class, online, or blended
- Graduate with confidence, ready for exciting roles in website management, marketing automation, and digital marketing
Career Opportunities
Graduates of the Website and CRM Certificate program are prepared for a number of roles, such as:
- Webmaster
- Marketing Web Developer
- CRM Specialist
- Marketing Automation Specialist
- Email Marketing Specialist
Fill out this form to get more information
Learn about our courses, career opportunities in digital marketing & more!
What You Will Learn
This 330-hour program of learning is delivered in just 17 weeks, giving you the comprehensive knowledge and the practical skills to participate in building, growing, automating and managing websites and CRM systems. The program includes the following specialized courses
Marketing Automation (90 hours)
Learn how to design and execute automated marketing campaigns that drive leads and sales. This course provides a complete overview of marketing automation tools and techniques, including contact segmentation, lead scoring, and performance tracking.
Key skills:
- Understand the role of marketing automation in digital strategies
- Design and build automated workflows
- Manage contact databases and segmentation
- Measure campaign performance through dashboards and reports
- Implement email marketing, live chat, and social media automation
Hands-on projects:
- Develop a user journey and lead scoring system
- Build a multi-channel automated marketing workflow
- Create a comprehensive marketing automation measurement plan
Basic HTML Programming (120 hours)
Gain essential web development skills with a focus on HTML and content management systems. You’ll learn to build websites from scratch, customize WordPress sites, and create email templates that support marketing campaigns.
Key skills:
- Write and edit HTML code for web publishing
- Build responsive, user-friendly websites
- Work with content management systems (WordPress, Joomla, Drupal)
- Design and implement forms, tables, and multimedia content
- Apply best practices for UX and growth-driven design
Hands-on projects:
- Design a complete website based on a business brief
- Build and test responsive web pages
- Customize websites across multiple CMS platforms
Search Engine Optimization (120 hours)
Become proficient in optimizing websites to improve visibility on search engines. This course covers keyword research, on-page and off-page SEO, technical SEO, and local SEO strategies.
Key skills:
- Conduct keyword research and SEO audits
- Optimize website content for search engines
- Implement link-building strategies
- Analyze SEO performance through analytics tools
- Apply mobile, voice, video, and international SEO best practices
Hands-on projects:
- Complete a full SEO audit of a live website
- Write an SEO-optimized blog post and content strategy
- Design a link-building and local SEO plan
Whether you’re just beginning your English journey or looking to strengthen your skills for work, study, or everyday life in Canada, our English Communication program is designed to help you reach your goals.
You’ll focus on real-world communication — building confidence in speaking, listening, reading, and writing through practical, interactive lessons tailored to your level.
Not sure where to start? Take our free English Level Test today and find out which class is right for you!
Program Format & Schedule
- Duration: 17 weeks
- Total hours: 330 hours
- Delivery mode: In-Class, online, or blended
- Graduate ready for exciting roles in the growing field of social media
Admissions Requirements
To be admitted to the program, you must:
- Have a secondary school diploma (i.e., B.C. grade 12 high school diploma, B.C. Adult Graduation Diploma, General Education Development, or equivalent secondary school completion from another jurisdiction)
Mature student applicants:
- Applicant is 19 years or older at the start of the program and is a Canadian citizen or permanent resident who cannot access their educational records or provide sufficient evidence of secondary or post-secondary education as outlined above:
- applicant provides attestation that they have completed at least three years of full-time instruction in English in a country where the English is one of the principal languages, and
- Applicant completes an Accuplacer English Assessment (Next Generation: Reading, Writing and WritePlacer) and achieves the following minimum scores:
- Reading: 235
- Writing: 235
- WritePlacer: 4
Prior to acceptance applicants must meet at least one of the following English language proficiency requirements:
- Completion of 2 years of secondary education (including English 10 and 11 with a grade of ‘C’ or higher) from a country where English is one of the principal languages, or
- Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction, or
- Provide verified results for one of the English language proficiency tests listed below.
Test results must be dated no more than two years before the start date of the program. - IELTS – minimum overall band test score of 5.5
- CELPIP Listening 6, Speaking 6, Reading 5, and Writing 5.
- TOEFL iBT – minimum score of 46
- PTE Academic – minimum score of 43
- Cambridge Main Suite Exams – B2 First – Minimum overall score of 160 or grade C
- CAEL – minimum score of 40
- Duolingo – minimum overall score of 95
- Applicants must meet admissions requirements and have sufficient financial support to complete the program. Admissions requirements cannot be waived by the student or Cumberland College.
Applicants must meet admissions requirements and have sufficient financial support to complete the program. Admissions requirements cannot be waived by the student or Cumberland College.
Tuition
| Item | Canadian Students | International Students |
|---|---|---|
| Registration Fee | $250 | $250 |
| Materials Fee | $100 | $100 |
| Tuition | $5940 | $8250 |
| Total | $6290 | $8600 |
Financial assistance and payment plans may be available. Contact us for details.
Why Study In Surrey?
Surrey is a growing city full of cultural diversity, with several affordable housing options and abundant employment opportunities. It is also connected to the Skytrain transit system, making it the perfect location for ambitious students to learn and launch their careers in an ever-evolving field.
Join the welcoming, inclusive Cumberland College community as you gain the skills you need to further your studies, your career, and your integration to Canadian society.
Tuition Fees
- Program fees: $16,200
- Application fees: $250
- Course Materials: $300
- Tuition Refund Policy
What Our Graduates Are Saying
Frequently Asked Questions
If you’re looking to boost your career development with these sought-after skills, then career-focussed training is your first step. Our rigorous digital marketing diploma program will provide you with the theoretical knowledge and practical skills you need to be eligible for general digital marketing positions.
Our Digital marketing diploma program is taught over the course of 45 weeks or 900 hours.
Digital marketing is rapidly growing and evolving, creating new and exciting career opportunities for those with strong digital skills. Digital marketing careers are dynamic, interesting, competitive salaries, and opportunities to be creative.
Yes, digital marketing jobs are still in high demand. 4 in 10 marketing jobs now require digital skills, a number that is only expected to rise as promotional activity increases online.
The digital marketing diploma program will also equip you with key skills and insight, preparing you to work at advertising, marketing, and public relations agencies. Cumberland College graduates can find work in the following fields: social media, web design and development, marketing, paid media and advertising, google analytics.
Explore our Courses
- All
- Coding/CRM
- Marketing and Advertising
- SEO/Analytics
- Social Media
Ready to Get Started?
Digital Marketing Diploma
Learn the skills within a rapidly growing industry
with expanding career opportunities!
